Now in those days, when the number of the disciples was multiplying, there arose a complaint against the Hebrews by the Hellenists, because their widows were neglected in the daily distribution. Then the twelve summoned the multitude of the disciples and said, "It is not desirable that we should leave the word of God and serve tables. Therefore, brethren, seek out from among you seven men of good reputation, full of the Holy Spirit and wisdom, whom we may appoint over this business… Acts 6:1-3 [Hellenists were Greek converts to Judaism.]
Leaders must address complaints. It is a fact of life. Where there are people, there will be complaints. Not all complaints are legitimate and not all legitimate complaints require the same level of the leader’s attention.
Sometimes complainers need to be counseled to stop complaining. This is particularly true when the complaints are petty, frivolous, or illegitimate. (The more mature will recognize that their complaints fall into these categories, and repent before their spiritual leaders need to intervene.) Leaders must be willing to intervene if it is the appropriate action to take. Leaders must attempt to do this, however, in a diplomatic manner so as not to humiliate or alienate even those who are in the wrong.
Sometimes mediation is needed for peace between factions. Asking the question, “How far apart are we?” is a good place to start. The goal is to find a resolution that allows both parties to give, as well as receive. Compromise on doctrine is never right. Compromise when it comes to differences is usually what makes for peace.
When we feel that we cannot give in, we need to ask ourselves, “Is this a matter of conviction or preference?” If we are standing on clear biblical convictions, we cannot compromise. But far more often, our differences are matters of personal preference. When this is the case, let us be reminded of these two passages:
Philippians 2:3-4 Let nothing be done through selfish ambition or conceit, but in lowliness of mind let each esteem others better than himself. 4 Let each of you look out not only for his own interests, but also for the interests of others.
1 Corinthians 6:7 Now therefore, it is already an utter failure for you that you go to law against one another. Why do you not rather accept wrong? Why do you not rather let yourselves be cheated?
We do not have to agree on all things, but we must love one another in spite of our differences.
Next time: Elders’ first priority must be prayer and the ministry of the Word.